In this exciting and dynamic online training course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Upon completing this online training course, you’ll be well positioned to successfully complete the associated ITIL® certification exam required for entry into the future ITIL® intermediate-level training courses.
This ITIL® course will cover five core disciplines: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. These disciplines represent a service lifecycle framework that further enhances alignment to the business while demonstrating business value and ROI and enabling IT to solve specific operational needs.
ITIL® is a registered trade mark of AXELOS Limited. Our ITIL® courses are delivered in partnership with Logical Operations and Quint Wellington Redwood, ATO.