CompTIA A+ certification is an international, vendor-neutral certification that proves a technician’s competency in installation, preventative maintenance, networking, security, and troubleshooting. The A+ certification is the most recognized and trusted certification for entry-level service technicians. CompTIA A+ certification also validates that technicians have excellent customer service and communication skills.
The A+ Certification is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Many technology companies have made CompTIA A+ certification mandatory for their service technicians.
In order to receive the CompTIA A+ certification, you must pass two exams:
CompTIA A+ 220-901 covers the fundamentals of computer technology, installation and configuration of PCs, mobile devices, and basic networking.
CompTIA A+ 220-902 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) and security for mobile devices.