CVOICE: Implementing Cisco Voice Communications and QoS

Course Overview

The CVOICE: Implementing Cisco Voice Communications and QoS online training course teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks. This online training course prepares you for the Cisco Certified Network Professional Voice (CCNP Voice) certification.

Exam Number: 642-437 CVOICE


Instructor: Ralph Smith

Cisco Course Demo

Skills Learned

  • Explain what a voice gateway is, how it works, and describe its usage, components, and features.
  • Describe the characteristics and configuration elements of VoIP call legs.
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express.
  • Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway.
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support.
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network.

Who Should Attend This Course

This online training course is recommended for any student interested in mastering Voice over IP technology. It is also perfect for students interested in pursuing any of Cisco’s many IP telephony specializations or the Cisco Certified Network Professional Voice (CCNP Voice) certification.


Course Outline

Module 1: Introduction to Voice Gateways

  • Cisco UC Networks and the Role of Gateways
  • Gateway Call Routing and Call Legs
  • DSP Functionality, Codecs, and Codec Complexity
  • Gateway Voice Ports Configuration

Module 2: VoIP Call Legs

  • VoIP Call Leg Characteristics
  • VoIP Media Transmission
  • H.323 Signaling Protocol
  • SIP Signaling Protocol
  • MGCP Signaling Protocol
  • Requirements for VoIP Call Legs
  • VoIP Call Legs Configuration

Module 3: Communications Manager Express Endpoints Implementation

  • Endpoint Requirements
  • Enpoint Configuration

Module 4: Dial Plan Implementation

  • Call Routing and Dial Plans
  • Digit Manipulation
  • Path Selection Configuration

Module 5: Gatekeeper and CUBE Implementation

  • Fundamentals of Gatekeepers
  • Cisco Unified Border Element

Module 6: QoS

  • QoS Mechanisms and Models
  • Classification, Marketing, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Cisco AutoQoS

Hands On Labs

24×7 Hands-On Labs

Get hands on practice with real world scenarios just like a traditional class.

Lab 1: Configuring Voice Ports
Lab 2: Configuring DSPs
Lab 3: Configuring VoIP Call Legs
Lab 4: Configuring Cisco Unified Communications Manager Express to Support Endpoints
Lab 5: Implementing Digit Manipulation
Lab 6: Implementing Path Selection
Lab 7: Implementing Calling Privileges
Lab 8: Implementing Gatekeepers
Lab 9: Implementing Cisco Unified Border Element
Lab 10: Implementing QoS Using Cisco AutoQoS and Manual Configuration